Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

1. Information We Collect

We collect limited information necessary to deliver and improve ViableKit, including:

• Personal Details: Name, email address, and any information you provide via our forms.
• Idea Details: Descriptions or problem statements you share for validation.
• Usage Data: Information on how you interact with our website (e.g., pages visited, session duration, device info, cookies).

2. How We Use Your Data

We use the collected data to:

• Review your idea submission and determine eligibility.
• Create and share your personalized ViableKit.
• Communicate updates, feedback requests, or testimonials.
• Improve our website and service through analytics.
• Generate automated content or insights using AI tools based on your inputs.
• Ensure compliance with applicable laws and regulations.
• We do not sell your personal data or idea details.

3. Third-Party Tools and Processing

We use trusted third-party services — including but not limited to form tools, AI tools, analytics platforms, communication tools, and hosting providers — to collect, process, and store data. These tools may collect or process limited data needed to perform their functions, such as receiving form submissions, generating automated insights, or tracking usage patterns. All third-party tools we use follow reasonable privacy and security standards.

4. Cross-Border Data Transfers

Your information may be processed in India, the United States, the European Union, or other countries where our vendors operate. By using ViableKit, you consent to such transfers, subject to adequate protections under GDPR and equivalent frameworks.

5. Data Retention

We retain your data only for as long as necessary to:

• Deliver our services and communications; or
• Meet legal, accounting, or compliance obligations.

Typically:

• Usage Data: retained for up to 12 months to improve performance and troubleshoot issues.
• Personal and Idea Data: retained until your ViableKit request is fulfilled, feedback is collected, or you request deletion.
• Testimonial Data: retained indefinitely unless you withdraw consent.

You can request deletion of your personal or idea data anytime by contacting support@viablekit.com.

6. Feedback and Testimonials

If you provide testimonials, we may publish your first name and feedback on our website or communications. We will not reveal your full name or idea details.

7. Children

ViableKit is not intended for individuals under 18 years. We do not knowingly collect data from minors. If you believe a minor’s data was shared, please contact us to delete it.

8. Cookies and Analytics

We use cookies and analytics tools to understand user behavior and improve our product. Cookies are small files stored on your device that help us analyze website traffic and remember preferences. You can disable cookies in your browser settings at any time. If you reject analytical cookies, or if you are located in a region requiring explicit consent (such as the EU), only cookieless analytics will operate in the background.

9. Addendum: Regional Analytics and Tracking Policy

To respect global data protection laws, ViableKit adjusts its analytics behavior based on user location and consent choice.

(a) General Use of Analytics Tools

We use analytics tools, including Pendo and Plausible, to understand how users interact with our website and product, improve usability, and guide product decisions. These tools may process information such as page views, session duration, and navigation paths.

(b) Regional Privacy Compliance

(i) Users in the European Union (EU), European Economic Area (EEA), and the United Kingdom (UK)

In compliance with GDPR and the ePrivacy Directive, analytical cookies and tracking tools are loaded only after explicit user consent. If you reject or ignore the cookie consent banner, ViableKit uses a cookieless analytics fallback (Plausible) to collect aggregated, anonymous metrics that do not identify you personally. You can change or withdraw consent anytime through our cookie preferences link.

(ii) Users Outside the EU/EEA/UK

In regions such as the United States, India, and other jurisdictions without prior cookie consent laws, ViableKit may use Pendo by default to track and improve product usage.

These analytics respect user privacy and are used only for internal product development purposes.

If you reject analytical cookies, we continue tracking only via cookieless methods that do not use identifiers or store personal data.

(c) Data Protection and Retention

Analytics data collected via tools is processed securely and retained in aggregated form. Any identifiers (if applicable) are pseudonymized or anonymized where possible. You may contact us at support@viablekit.com for data access or deletion requests.

(d) Commitment

ViableKit ensures that all analytics vendors adhere to recognized data protection standards. We continuously review our analytics setup to maintain privacy compliance and transparency across all jurisdictions.

10. GDPR Rights (for EU/EEA Users)

If you are located in the EU or EEA, you have the right to:

• Access, correct, or delete your data
• Withdraw consent at any time
• Request data portability
• Object to or restrict processing

To exercise these rights, contact us at support@viablekit.com. We respond within 30 days of your request.

11. Business Transfers

In case of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity under equal privacy safeguards.

12. Updates to This Policy

We may revise this Privacy Policy periodically. Material updates will be communicated via our website or email (if applicable). The latest version will always be available at www.viablekit.com/privacy.

13. Contact

📧 support@viablekit.com

🌍 Operated by ViableKit, Coimbatore, India